Privacy Policy

Privacy Policy for KB CARE & CLEANING SERVICES LTD

Effective Date: 30/01/2025

1. Introduction

At KB Care & Cleaning we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. By using our services, you consent to the data practices described in this policy.

2. Information We Collect

We collect information from you when you:

- Inquire about our services

- Fill out a contact form

- Book a service

- Communicate with us via email, phone, or in-person

The types of information we may collect include:

- Personal Information: Your name, contact information (email address, phone number, address), date of birth, and any other information you provide.

- Health Information: Medical history, care requirements, and any other relevant health information necessary for providing our services.

- Payment Information: Credit card information and billing details when you make a payment for our services.

3. How We Use Your Information

We use the information we collect for various purposes, including:

- To provide and manage our services

- To communicate with you regarding your inquiries and bookings

- To process payments

- To improve our services and customer experience

- To comply with legal obligations

4. Disclosure of Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

- Service providers who assist us in operating our business (e.g., payment processors, IT service providers)

- Regulatory authorities if required by law

- In emergency situations, to protect your health and safety or that of others

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure.

6. Your Rights

You have the right to:

- Access your personal information

- Request correction of inaccurate or incomplete information

- Request deletion of your personal information in certain circumstances

- Withdraw consent to the processing of your personal information (where applicable)

To exercise these rights, please contact us using the contact information below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website with a new effective date. We encourage you to review this policy periodically for any updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

KB CARE & CLEANING SERVICES LTD

info@kbcareandcleaning.com

07432572555